Privacy

ICV is committed to complying with the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Privacy Act). From 21 December 2001, the NPPs will govern how organisations in the private sector handle ‘personal information’ (being information or an opinion that can identify someone).

What personal information does ICV collect?

ICV may collect personal information from:

  • volunteers
  • communities
  • supporters; and / or-
  • those it has business dealings with (e.g. suppliers).

If you are one of ICV’s business contacts we may collect basic business contact information from you (e.g. your name, title and work contact details). Generally ICV will not ask to collect sensitive information about you (such as details of your race, political beliefs, religion or health) unless it is needed for the purpose of conducting our business. If we ask to collect sensitive information, we will advise you of the necessity at the time of collection.

From our financial supporters, ICV collects basic personal information such as name, address, telephone numbers, e-mail address, date of birth and bank/credit card details - information individuals voluntarily supply to ICV.

How does ICV use personal information?

We need to collect personal information so that we can conduct our services. We also collect personal information so that we can contact people who may be interested in providing volunteer services, where they have indicated a desire to do so.

For our financial supporters, ICV uses basic personal information to facilitate your support, such as processing donations, providing receipts, and sending you regular updates on our work and how your gifts are helping.

Will your personal information be available to anyone else?

Occasionally ICV allows other like-minded organisations to contact you with information that may be of interest to you. These organisations usually allow us to do the same and in this way we can reach more people who may like to support Indigenous communities through ICV.

If you do not wish to receive communications from a third party, please contact

Privacy Indigenous Community Volunteers GPO Box 2213 Canberra ACT 2601

Email: donate@icv.com.au

Telephone: 1800 639 565

Disclosure to external service providers:
ICV may disclose personal information to external service providers who help us operate our business. If ICV engages external service providers, ICV takes steps to ensure that those external service providers:

  • comply with the NPPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the new privacy laws); and
  • are authorised only to use personal information for the purposes specified in our agreement.

Disclosures to participating Indigenous communities:
ICV will disclose personal information to participating Indigenous communities for the purpose of arranging volunteer placement.

Disclosures required or permitted by law:
In all other cases, ICV will only disclose personal Information if this is required by law, by agreement with the Commonwealth or any State Government or as permitted under the Privacy Act.

Any inquiries regarding information ICV may have about you should be directed to:

Privacy
Indigenous Community Volunteers
PO Box 6155
MAWSON ACT 2607

or email info@icv.com.au

Data Security

All personal information is held under secure conditions with access restricted to authorised staff only. ICV uses secure server software (SSL) which is the industry standard and among the best software available for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet.

Remarketing Policy

From time to time, ICV make use of online advertising materials and advertisement placements that are specifically targeted toward previous website visitors.

ICV utilise third-party advertising providers and platforms that automatically place relevant advertising across various websites. The placement of these advertisements are often but not always based keywords that match ICV’s services and products.

Third party advertising providers used by ICV make use of tracking technologies such as cookies to serve targeted advertising based on previous interactions with this website and other websites.

ICV respect your privacy. You can opt-out of third-party cookie tracking by visiting: Ad Preferences Manager